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Highly commended for Innovation at 2015 ANZIA awards

CareMonkey has been Highly Commended for Innovation at the Australian & New Zealand Internet Awards.

We would like to thank our dedicated team and all our customers. You are the true visionaries of CareMonkey - every step of the way, your feedback and support helps us to develop a better service.

Congratulations to the team at Start Some Good!

Testimonial from Mt Eliza Pre-School

 CareMonkey online emergency messaging service

Mt Eliza Pre-School has a long history of providing high quality, community based, early-childhood education. At Mt Eliza Pre-School we have created an environment that nurtures and values our children and brings families and the community together.

Our Pre-School has been rated as ‘Exceeding National Quality Standard’ across all seven quality areas under the National Quality Framework (NQF). The NQF sets a national benchmark for the quality of children’s education and care services across Australia. 

Mt Eliza Pre-School is proud to be the first Pre-School/Kindergarten in Victoria to acquire the CareMonkey service for our pre-school community. We initially sought the assistance of CareMonkey to help us efficiently notify parents/guardians in the event of an emergency evacuation. In addition, we felt that being able to easily maintain up-to-date medical and emergency contact details for the children in our care would also be a wonderful asset.

Within weeks of using the service, we quickly realised the benefits that CareMonkey offers in many pre-school administration tasks. We have gradually started using CareMonkey to deliver forms such as excursion permission slips and notification of changes to staff and committee etc.

As the Mt Eliza Pre-School is managed entirely by a Committee made up of volunteer parents, anything that can make administration and emergency management planning easier is truly valuable.

The website is easy to navigate and the support we have received from CareMonkey administrators has always been prompt and helpful. We would not hesitate to recommend this service to all pre-schools.

Mt Eliza Pre-School Committee of Management - August 2015

Managing care plans made easy

The National Disability Insurance Scheme (NDIS) is the biggest social policy change for families with special needs in 30 years. The key change to the sector will be the move to an open market as the government shifts from block-funding disability services to an individual fee-­for-­service arrangement.

With these changes to the NDIS, the onus is now on families and service providers to be even better at managing care plans. For some families, this could mean up to 30 different plans that need to be shared with multiple care providers. Managing this information is time consuming and stressful, not to mention that paper forms can easily go missing or be forgotten.

CareMonkey has partnered with Early Childhood Intervention Australia (ECIA), Victorian Chapter, to assist service organisations and families to manage this policy change as efficiently as possible.

"CareMonkey has worked closely with ECIA VC to make the management of care information easier for service organisations, carers and families. We look forward to continuing our partnership with ECIA VC and to providing families of people with a disability a secure and convenient way to manage health plans." Troy Westley, CEO, CareMonkey

CareMonkey is already helping the management at Mpower, an accredited community-based agency that has been serving the south west region of Victoria since 1975. With funding from the Victorian government, Mpower employs 64 highly qualified and experienced staff to provide a wide range of support services to a client base in excess of 800 people. 

"CareMonkey assists Mpower to ensure we have the most up to date medical information available should an emergency arise. Once active, CareMonkey reminders prompt parents to check info and update as necessary, in their own time and at their convenience." - Diane McFadden, Mpower Business Manager.

Beyond the classroom, CareMonkey takes care of excursions

It’s been a year since Esperance Anglican Community School (EACS) adopted CareMonkey, and it’s great to hear from Michelle Fissioli, School Administrator, that “it’s definitely worth having!”

EACS is utilising all of the great features offered by CareMonkey: Emergency and medical care profiles, eForms, as well as email and SMS messaging to groups - the latter which has been one of the reasons the school was especially grateful that they have switched to using CareMonkey. “When an event has been changed a text message to parents was sent to clarify this,” states Michelle.

The WA school has a strong focus on enhancing their students’ learning “beyond the classroom.” The Outdoor Education and Excursion Program is one of the great programs offered at EACS, and it is good to know that CareMonkey accompanies the students and teachers as they partake in exciting camp experiences. The teachers who take kids on camps are some of their main users, but since CareMonkey's eForms can be used for any event, it is part of the school's strategy that all teachers will be using CareMonkey at some stage in the near future.

Reducing paperwork has been one of the greatest benefits from adopting CareMonkey. They are now “able to easily communicate to parents about upcoming events and camps.” According to Michelle, CareMonkey is “a great program for communication, as paper based notes doesn’t always make their way home to parents.”

Streamlining HR for Team Holiday

CareMonkey selected for HR requirements at Team Holiday

Team Holiday is a holiday program provider of full-day activities for over 35,000 children in Australia. The company has selected CareMonkey to streamline their HR processes, saving their administrators and staff time during their employee onboarding procedure.

Sam Hoath, Founder, Team Holiday

Sam Hoath, Founder, explains; "The information we collect and store on CareMonkey forms their staff record, which helps us remain compliant within our industry as per regulation. Emergency contacts, qualifications, personal information and other relevant information about all staff can be collected and available via the app anytime, anywhere."

Tim Arnold, HR & Business Development Manager, says "the automation will not only save time, but will ensure all staff records are up to date." 

CareMonkey eForms will be used to capture employee details including referees, licenses, bank details, tax file numbers, Working With Children Checks and HECS debt information. 

The automatic reminders will also inform the HR team of expiry dates - this will ensure that all staff working with children on holiday camps are compliant with industry regulations.

Visit Team Holiday's website here: http://www.teamholiday.com.au/

Customer Stories - Mount St Joseph Girls' College

Mount St Joseph Girls' College - Customer Stories

We recently spoke to Catherine Dillon, Principal of Mount St Joseph Girls' College in Altona, Victoria.

We were very glad to hear that CareMonkey has had a positive impact on the school community.

Catherine comments:

"CareMonkey has been life changing, and I’m not exaggerating when I say life changing! It has taken out all the anxiety of chasing up forms from parents. As a drama teacher, my class goes on numerous excursions. In the past, it drove me crazy to get responses from parents. With CareMonkey, it’s so easy!

On one occasion, I forgot to tell parents in advance that the kids are going on a trip the coming Monday. I sent out the request on a Sunday and parents could easily respond and we were all set and ready to go for the trip!"