Monday, 27 October 2014

Langwarrin Junior Footy Club: saving time and loving the ease of CareMonkey

Langwarrin Junior Football Club, Victoria
Started using CareMonkey: February 2014
400+ participants

With the 2014 football season over we were keen to know how CareMonkey performed!

Graham Pryde, President of Langwarrin (pictured) shared his thoughts...

"The system has been fantastic and I cannot talk more highly of it.  Keep up the great work"

Why did you implement CareMonkey? 
  • To keep more accurate and up to date records 
  • Make it easier to collect medical information
  • Make it easier to share medical information with approved people within the club
What do the club administrators like most about the system?  
  • They love that it's easy to use and collect information and that there's lots of time saved.  It was also easy to learn and set up.
  • By sending out constant reminders to parents using the messaging tool, the number of care profiles completed is extremely high.
How do you manage CareMonkey alongside the Fox Sports Pulse (SportingPulse) administration system?
  • We download data from FSP and upload to CareMonkey.
  • FSP is the source of truth for member contact information and CareMonkey for medical information.
  • General communications are sent via FSP and reminders to complete the CareMonkey profile are sent via CareMonkey.
Who are the main users of the system at your club? 
Parents, Team Managers and Trainers as well as our Club Administrators.

Graham and his team at Langwarrin JFC have been great supporters of CareMonkey and we are thrilled they are enjoying the benefits.  

If you want to learn more about how to use CareMonkey at your sporting club, please contact us today. 

Tuesday, 21 October 2014

Customer Profile: Creek Street Christian College, Bendigo

Creek Street Christian College
Bendigo, Victoria
CareMonkey customer since November 2013

Coral Maxwell, Principal (pictured left), kindly gave us her insight into how CareMonkey is working for them 12 months on....

"For our Athletics day, all staff had the app on their mobile device.  Staff were able to use it not only should an emergency occur, but also to contact parents who may be late picking up their children"  

Modules used:
  • Emergency contacts and student care profiles
  • Communications and notifications tools
Who are the main team members who look after the system?

Our school administrator, Jenni (pictured right) looks after the system

How are you using CareMonkey alongside your school administration system?

We are using SAS as our school admin system and using CareMonkey for our medical information and management of that data

What do you and your team like the most about CareMonkey?

We are enjoying the ease of use and no more paper updates all the time

We also love the fact that the responsibility sits with the parents to ensure that all information is up to date

How has it been received by the teaching staff?  

Staff have said that it is great because CareMonkey is so easy to use

Thanks to Coral, Jenni and the team at Creek Street Christian College for your ongoing support of CareMonkey. 

Tuesday, 14 October 2014

Customer Profile: Firbank Grammar


Firbank Grammar School
Brighton, Victoria (ELC to Yr 12)
CareMonkey customer since March 2014

Modules Used:
  • Emergency contacts and student care profiles
  • Email communications tool
  • Online permission forms
  • Excursions & camps system

Since signing up with CareMonkey, Firbank has been a great supporter and advocate of the platform.  We have enjoyed working closely with the team to improve and evolve our system.  

"The time the system saves us in checking permissions for a camp or excursion is fantastic"  

Michelle Lewis, Enrolments Officer and Fiona Tait, Health Centre Manager share their experience.

Who are the main team members who look after system?
  • Enrolments Officer
  • Health Centre Manager
  • VASS Administrator and Assistant to Director of Curriculum
  • Head of Outdoor Education
  • Senior School Office-Assistant to DP Head of Senior School
  • Both Junior Schools complete their own requests for camps, excursions
  • The PE Department look after sporting teams

What do you and your team like the most about the system?

  • We like giving parents the responsibility to keep information updated. It means they can update the data at anytime
  • Setting up an activity/event and adding students is easy
  • The time the system saves us in checking permissions for a camp or excursion is fantastic

How did you use CareMonkey for your recent trip to Thailand?

  • We were able to email parents via the Thailand Request Group with information about the trip
  • We could then see all medical conditions via reports for the children who attended
  • All ‘carers’ were loaded into the system so we all could access the reports for medical conditions and food issues
  • It was fantastic when we were away to log on and check student information when a student was unwell

Do your teachers use the App when on excursions?

  • Yes.  Before each excursion, the Health Centre briefs the teachers on the students attending who may have medical conditions. The Health Centre also ensures the teacher has downloaded the latest data from CareMonkey onto their phone or iPad. Like anything, this new process has taken some time to adapt to, but it is now managed well

How has it been received by the parent group?

  • Really well. There were a few parents who struggled in the beginning, so we invited them in to sit with us while they completed the profile
  • Parents now know they need to fully disclose medical conditions such as allergies and Anaphylaxis to ensure the system is effective

Any other comments?  

  • Essentially, it's a great system to use 
  • The support from the CareMonkey team has been fantastic. When we have experienced problems the team has been easy to contact and assist with our concerns
  • When we have ideas to share, they have been willing to assist

Thanks to the Firbank team.  We love working with everyone at Firbank and appreciate your constant support as we continue to evolve the CareMonkey system.