Monday, 1 December 2014

St Joan of Arc School: Enjoying much higher parent response rates with CareMonkey



St Joan of Arc School, Brighton
CareMonkey customer since November 2013
Recently renewed for the 2nd year


Modules used:
  • Emergency and medical details
  • Excursions and permissions forms
  • Email and sms notification system

Ellen Saccutelli, St Joan of Arc's Office Manager, gave us her view on CareMonkey
"For our recent whole school swimming carnival we had 100% of families respond to the CareMonkey notification telling us if their child could attend.... Previously using paper forms we would have had 60-70% response rate from parents"
What is the greatest advantage for your school in using CareMonkey?

Since using CareMonkey the greatest advantage has been the time we have saved by not having to go through the process of photocopying, getting the note to classes, sending it home via the children, and then hoping to get responses! 
Now, we simply send them a CareMonkey notification.
Previously, using paper forms we would have had 60-70% response rate from parents. Now we have at least a 95% response rate.
For our recent whole school swimming carnival we had 100% of families respond to the CareMonkey notification telling us if their child was able to attend. It was fantastic!

No paper


Our Principal is a great advocate for “no paper”, as such, he is ensuring CareMonkey is used to its full capability and encourages staff to use the system wherever possible. Teachers will now bring event or task requests to Administration so we can load them onto CareMonkey. Teachers also love that they can access student details when on excursions.

Getting ready for 2015

Prep families


For our 2015 prep families we have their letters asking them to sign up to CareMonkey ready to go! It is part of our school now so the sooner we get everyone on board the better!



Class Rep lists using CareMonkey data

Because CareMonkey has the most up to date parent contact information in it, we will also use it in 2015 to give Class Representatives their parent list which will include: child name, parent name, email and phone. It will make this process very easy. 


The CareMonkey team is very grateful to St Joan of Arc for their ongoing support of our system. The feedback they and other customers provide, allows us to tweak and constantly improve the CareMonkey system to ensure it is an excellent tool in solving practical challenges within schools or any organisation with a duty of care.



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